Freddy Skin understands and respects the importance of maintaining your privacy and we assure you that we take reasonable measures to secure your personal information.

Our Commitment to Your Privacy

At Freddy Skin, we are committed to the protection of your personal information. The following information outlines how we intend to maintain and protect your personal information.

Your Personal Information
Your personal information is any information you have provided to us that may identify you. Whilst shopping us, we may collection information such as:

  1. Your name, address and contact details
  2. Your interest in, and feedback, around our products and services
  3. Additional information we may collect for promotional materials

If you are placing an order, or dealing with us on behalf of another person, please ensure you are authorised to provide us with their personal information. Please confirm with the individual that you are disclosing their personal information with us, and direct them to our Privacy Policy.

Website Use
During your time on our website, we may collect personal information from you. This may occur at several stages, for example, when you place an order, subscribe to our mailing list, sign up to a special offer, or join a waitlist.

Cookies
The Freddy Skin website uses cookies. You are required to accept cookies when you make a purchase through our website. Cookies are used to inform us about how our customers use our website and provide us with valuable information around how we can improve the customer experience. Each website that uses cookies may automatically record information such as an IP address, domain name, and time and date of access.

Use of Personal Information
We collect and use your personal information to provide personalised services to you, to improve our business and products, to manage our relationship with you, and to provide updated information to you.

Information Security
We have implemented steps to protect all personal information that has been provided to us. Your personal information has been stored electronically.

Privacy Policy Changes
We reserve the right to change our privacy policy at any time. Should changes occur, we will update our Privacy Policy on our website, and we may notify you via the email you have provided us.

Access Your Information
If you wish to access your personal information, please send us an email at hello@freddyskin.com.